Ombudsmen Services
The ombudsman division of Management Solutions operates with a dedicated team of over 50 professionals who specialize in addressing diverse concerns, from individual complaints to systemic issues. Our structured approach includes:
Intake and Resolution: Efficiently logging and resolving complaints to meet the satisfaction of residents and stakeholders.
Training and Advocacy: Equipping staff, residents, and families with the tools to uphold rights and navigate challenges effectively.
Systems Change Initiatives: Proactively identifying and implementing improvements to promote better care standards.
Management Solutions
A recognized leader in ombudsman services, is proud to offer a comprehensive and impactful approach across eight designated service areas: West, Northwest, North-Northwest, North-Northeast, East-Northeast, West-Southwest, South-Southwest, South-Southeast, and East-Southeast.
With a proven track record in healthcare and long-term care advocacy, we specialize in addressing critical issues such as abuse, rights violations, unfair practices, inadequate care, and billing disputes. Our services are designed to ensure that residents in these diverse regions receive the highest level of advocacy and support.
Each cardinal area benefits from our strategic operational model, which combines outreach and education, personalized complaint handling, and proactive systems advocacy to address systemic issues and promote residents’ rights.

561311 | 561330 | 561320 | 923130 | 721110 | 621999 | 923130
Cost
of Work
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Choose Management Solutions Co
Management Solutions is committed to delivering measurable outcomes by fostering fairness, accountability, and service excellence. Our approach not only resolves individual grievances but also drives systemic change, reinforcing our mission to advocate for equitable and compassionate care.
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